Rescue your brand with a team of social media saviors!

May 10th is National Small Business Day, and here at OceanClick, we're already getting excited to celebrate it with you.

Shocking Cost of Bad Customer Service: Discover how poor service destroys profits, reputation, and loyalty.

The growth of the internet has created new opportunities for communication and for business. Majority of companies now use a variety of...

Working in the Customer Service industry for more than 10 years has not made me immune to the charms of a good customer service rep....

I've been working in the BPO industry for nearly a decade, and it has taught me a lot of things. As a customer service representative,...